Roof Inspection and Insurance Claims, Roberts Complete Restoration

Roof Inspection & Insurance Claims

Most roofers just want to sell you a new roof. Roberts Complete Restoration inspects first and tells you what actually needs fixing. If you have storm damage, we walk you through the insurance process—filing the claim, meeting the adjuster, appealing denials. You should not have to argue with your own insurance company after a storm. That is our job. We started in the insurance claims industry and know exactly what documentation adjusters need to approve payment.

Insurance companies deny storm damage claims every day. They lowball estimates, argue the roof was already aging, or claim the damage is not covered under your policy. Most homeowners do not know how to fight back because they do not understand what adjusters are looking for during inspections. Roberts Complete Restoration handles roof inspections and insurance claims for homeowners who need help getting their coverage approved. William Roberts spent years in the insurance industry before starting this company, so he knows how adjusters calculate damage and where they try to cut corners. A homeowner in Independence called us after her claim was denied—the adjuster said the hail impacts were "cosmetic only." We documented the granule loss, measured the impact depth, and filed an appeal with photos showing how the damage compromised the shingles. Her claim was approved within two weeks. If your roof has storm damage or your claim was denied, call (816) 307-2427 for a free inspection and honest advice.

WHY HOMEOWNERS CHOOSE Roberts Complete Restoration for Roof Inspection and Insurance Claims

William Roberts worked in insurance claims for years before starting Roberts Complete Restoration. He knows how adjusters calculate damage, what they look for during inspections, and where they try to lowball estimates. When we inspect your Lee's Summit or Kansas City roof, we document damage the way adjusters need to see it—detailed photos, impact measurements, and written reports that meet insurance standards. Most roofers do not understand the claims process. We built this company around it.

Call (816) 307-2427 and we will inspect your roof at no cost. We climb up, photograph any damage, and give you an honest assessment. If your roof is fine, we tell you that. If there is storm damage, we explain what insurance will likely cover and what the filing process looks like. We do not pressure you into unnecessary repairs or replacements. You get the facts, and you decide what to do next.

Most homeowners do not realize they can challenge an adjuster's findings. Insurance companies count on you accepting the first estimate or giving up after a denial. We file your claim with complete documentation, meet with the adjuster during their inspection, and push back when estimates are too low. If your claim gets denied, we file appeals immediately with additional evidence. You do not talk to your insurance company unless you want to—we handle the back-and-forth.

Insurance companies deny claims hoping homeowners will not fight back. We appeal denials regularly and win most of them. We know what additional documentation adjusters need to approve payment—supplemental photos, impact depth measurements, manufacturer defect reports. A denied claim is not the end of the process. In most cases, it is just the beginning of the appeal. We have gotten full roof replacements approved after initial denials by knowing what evidence to provide and when to escalate.

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Our Simple 3-STEP Roof Inspection and Insurance Claims PROCESS

1

Free Inspection

Call Roberts Complete Restoration at (816) 307-2427 and we schedule a roof inspection within 48 hours. We climb onto your Lee's Summit or Kansas City roof, photograph all visible damage, and check for hidden issues like torn underlayment or cracked flashing. Hail impacts, wind tears, and failing shingles all get documented with detailed photos and measurements. After the inspection, we sit down with you and explain what we found, whether you have a valid insurance claim, and what the filing process looks like.

2

Filing and Meeting

Once you approve the inspection report, we file your insurance claim with complete documentation—photos, measurements, written damage reports, and repair estimates. We handle all the paperwork and submit everything to your insurance company. When the adjuster schedules their inspection, we meet them on your roof and walk through the damage. Adjusters often try to minimize findings or argue that damage is cosmetic. We push back with evidence and make sure they calculate the estimate correctly based on what actually needs repair or replacement.

3

Appeals if Needed

If your claim gets denied or the estimate is too low, we file an appeal immediately. We gather additional documentation—supplemental photos, impact depth measurements, manufacturer defect reports—and resubmit with a detailed explanation of why the claim should be approved. Most appeals take two to four weeks. If the appeal is denied again, we escalate to supervisors or recommend working with a public adjuster. We do not give up after the first denial because most denied claims can be overturned with the right evidence.

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Storm damage? Insurance dragging their feet? Roof leaking?

Let Us Handle the Hard Part—You Deserve a Fair Deal and a Solid Roof Over Your Head

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Storm Damage Roof Repair and Replacement done by Roberts Complete Restoration

Frequently Asked Questions

Got Questions? We’ve Got Answers!

How much does a roof inspection cost?

Roberts Complete Restoration provides free roof inspections for homeowners in Lee's Summit, Kansas City, and surrounding areas. We climb onto your roof, photograph any damage, and give you an honest assessment at no cost. If you decide to file an insurance claim or hire us for repairs, the inspection is included. If you choose not to move forward, you do not pay anything for the inspection.

What does a roof inspection include?

A complete roof inspection includes checking for hail impacts, wind damage, missing or lifted shingles, cracked flashing, torn underlayment, and any signs of leaking or water damage. We photograph all visible damage, measure impact patterns, and inspect valleys, ridges, and eaves where storm damage is most common. After the inspection, you get a written report with photos explaining what we found and whether you have a valid insurance claim.

How long does the insurance claim process take?

Most insurance claims take two to six weeks from filing to approval, depending on how quickly the adjuster schedules their inspection and processes the estimate. If your claim gets denied and we file an appeal, add another two to four weeks. Emergency tarping and temporary repairs can usually be approved within a few days if you have active leaking. We keep you updated throughout the process and handle all communication with your insurance company.

What happens if my insurance claim gets denied?

If your claim gets denied, we file an appeal immediately with additional documentation. Insurance companies deny claims hoping homeowners will not fight back, but most denials can be overturned with the right evidence. We gather supplemental photos, impact measurements, and manufacturer reports, then resubmit with a detailed explanation of why the claim should be approved. We have overturned dozens of denials by knowing what adjusters need to see and when to escalate.

Do you charge for helping with insurance claims?

No. We do not charge separate fees for inspecting your roof, filing your insurance claim, meeting with adjusters, or handling appeals. Our service is included when you hire us for the repair or replacement work. If your claim gets approved, we complete the work and get paid through the insurance settlement. If your claim is denied and we cannot overturn it, you do not owe us anything for the inspection or claim filing.